Privacy Policy

Effective Date: 18/April/2025
Website: www.lgv.co.ke

At Laminn General Ventures, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal data. By using our website and services, you agree to the terms described herein.

1. Information We Collect

• Full name
• Contact details (email, phone number)
• Billing and shipping address
• Payment information (e.g., M-Pesa, card)
• IP address and browser details
• Purchase history
• Communications with LGV

2. How We Collect Information

• You visit our website
• You make a purchase
• You contact customer service
• You fill out forms or surveys
• You subscribe to our newsletter

3. Use of Your Information

• Process orders and payments
• Deliver goods and services
• Communicate updates or promotional offers
• Improve our services
• Verify your identity

4. Consent

By using our services, you give us permission to collect and process your personal information as outlined in this policy.

5. Marketing and Promotions

We may send marketing messages by email or SMS. You may opt out at any time via the unsubscribe link or by contacting us.

6. Sharing of Information

We do not sell or rent your information. We may share it only with:

• Trusted service providers (delivery, payment processors)
• Government bodies when legally required

7. Payment Information

We use secure third-party services to handle transactions. We do not store your full credit/debit card details on our servers.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Data Security

We use industry-standard security practices including:

• SSL encryption
• Firewall protection
• Access controls for authorized personnel

10. User Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data use

11. Cookies and Tracking

We use cookies to:

• Analyze website traffic
• Remember user preferences
• Improve website performance

You can control cookies in your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

13. Children's Privacy

We do not knowingly collect personal data from children under 18 years. If discovered, such data will be deleted.

14. International Data Transfers

If your data is transferred outside Kenya, we ensure adequate protection is in place.

15. Data Breach Notification

In the event of a data breach, we will notify affected users and authorities as required by law within 72 hours.

16. Email Communications

All marketing emails from LGV contain an unsubscribe link. You can also email us directly to be removed from the list.

17. Change of Ownership

If LGV is merged or acquired, your information may be transferred as part of that transaction with continued protection.

18. Updates to This Policy

This Privacy Policy may be updated periodically. You will be notified of major changes through our website or direct communication.

19. Governing Law

This policy is governed by the Data Protection Act of Kenya and applicable international regulations.

20. Contact Us

If you have questions, complaints, or requests regarding your personal data, contact:

Laminn General Ventures
Email: info@lgv.co.ke
Phone: +254 768 985 704
Website: www.lgv.co.ke